This paper examines the current landscape for SMEs and explores the specific skills and resources that FDs need in order to drive growth for SMEs and boost their contribution
to the economy in 2008.

Microsoft Dynamics CRM is a complete customer relationship management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales

Pivotal is the only complete CRM platform and application suite that can be tailored to fit the unique requirements of every enterprise. Drive measurable results that matter with CRM that works the way you do.

Read how Touchstone helped deploy Microsoft Dynamics CRM inside this company, which is now linked to both back office and sales force daily systems.

Need to make your CRM Strategy a success? Then read this practical guide that outlines ten fundamental steps that technology- savvy enterprise businesses can undertake in order to ensure their CRM strategy succeeds. This will be of particular benenfit to those organisations with 25+ employees.

Designed for low total cost of ownership, Microsoft Dynamics CRM is a user friendly, flexible and integrated solution that can help to improve a company’s sales and service profitability.

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand.

This educational White Paper will show that many business view IT projects as some black art rather than a normal business process which has resulted in the failure to link both requirements capture and software testing together to provide genuine business advantage.