Designed for low total cost of ownership, Microsoft Dynamics CRM is a user friendly, flexible and integrated solution that can help to improve a company’s sales and service profitability.

Need to make your CRM Strategy a success? Then read this practical guide that outlines ten fundamental steps that technology- savvy enterprise businesses can undertake in order to ensure their CRM strategy succeeds. This will be of particular benenfit to those organisations with 25+ employees.

Formerly Microsoft CRM, make informed and agile business decisions with Microsoft Dynamics CRM. Accessible from Microsoft Office Outlook and the web, Microsoft Dynamics CRM is easy to use, customise and maintain, and integrates with other business systems to grow along with your business.

Microsoft Dynamics provides powerful systems designed to help construction organizations manage complex business processes without the burden of a large, expensive IT infrastructure. This solution assists you in reducing costs while increasing value, improving interactions with customers and suppliers.

Financial services organizations are focused on strengthening client loyalty and growing sales while increasing the efficiency of business operations. With Microsoft Dynamics CRM for Financial Services you can gain competitive advantage by attracting and retaining more loyal, profitable clients.

Financial services organizations are focused on strengthening client loyalty and growing sales while increasing the efficiency of business operations. Watch an overview of how Microsoft CRM can help retain the most profitable clients

This video shows how Microsoft Dynamics CRM is enabling H&R Block to broaden and deepen its relationship with more than 20 million clients in 11,000 offices across the U.S. In particular, you'll hear why they turned to Microsoft Dynamics CRM to create the Benefits Enrollment Network

In order to drive sustainable, profitable organic growth and competitive differentiation organisations must better integrate and align the way they treat customers with their go-to-market strategy and branding at each touch point of the relationship. his White Paper explores how to effectively undertake a CRM strategy.

This White Paper explores the challenges and issues surrounding Business Process looking at Process drivers and ERP linkage and how to gain better value.

Thanks to reductions in telecommunications costs and advances in information technology, many companies have expressed a significant interest in relocating a number of business processes to lower wage countries. This interest has fueled the growth of both captive and outsourced processing and customer contact centers in emerging economies. This White Paper explores what opportunities and challenges exist.

The complete solution for Identity Searching, Screening, Matching and Duplicate Discovery across the Enterprise. Identity Search Server™ (ISS) provides high-quality search, matching, duplicate discovery, and relationship linking for all forms of identification data. Without impacting database update efficiency

Exchequer is the first mainstream accounting software to incorporate a number of features specific to the construction and contracting industry. Exchequer can help contractors effectively manage the complex Applications and Valuations process, resulting in massive time-saving benefits and greater control of projects!

This educational paper examines the performance and scalability characteristics of SunSystems 5, the market leading financial and supply chain management suite, and presents a summary of the results and analysis of several months rigorous testing.

Spend Control is the term given to all processes that an organisation uses to manage aspects of expenditure that are non Payroll related. This educational white paper looks at the pitfalls in selecting and implementing a solution.

This whitepaper tackles the basics of electronic trading and procurement: factors driving eprocurement such as cost savings, efficiency drives, organisational and managerial challenges - impacts on staffing, authorisation and work processes; key technology issues; how best to approach e-procurement.

To assist in delivering improved overall business performance, CFOs have reasserted their role as owners of both financial and management information and processes.

An educational White Paper that looks at the issue around the neglect of business intelligence and performance management in the mid market. Whilst the enterprise is still seen as having richer pickings, this focus has created opportunities for those vendors who have not abondoned their routes

A case study that looks at a company whose order fulfillment system could not cope with the increasing volume of sales, thus causing serious problems for the business. Therefore the company selected Microsoft Dynamics GP for financial management, sales order processing and inventory management.

Read how Sport England achieved a complete software solution that would streamline and improve accounting, procurement and customer relationship processes across the organisation.

Corporation of Lloyd’s, is reaping the benefits of a highly flexible, integrated business management solution which has streamlined operations and improved access to information right across the organisation. Read this white paper to find out how.