Learn why IT managers need to look beyond the reducing costs of hardware and software licenses and view IT from a different perspective to ensure that they are supporting the business.

This solution brief looks at the difficulties faced in bringing IT and the Business together to ensure successful Business Process Management projects and offers guidance on the steps that will will create further value and ROI.

This white paper advocates that organisations should move away from restrictive silo-based system monitoring to a business service based approach. Such a solution enables an enterprise-wide view of service availability and performance regardless of infrastructure size, configuration and topology.

Only one in five CIOs believe that their own IT goals are currently aligned with the strategic goals of the business. This white paper explores current efforts to align IT with the business, how Business Service Management (BSM) can support these efforts and a pragmatic approach for implementing BSM

Learn how this leading fund management house migrated from a costly and largely under-utilized SAP environment to a leaner and
more agile Web-based architecture.

Business Intelligence (BI) is now moving beyond strategic and trend analytics, permeating all aspects of the enterprise. This explosion in query volume of increasing complexity means underlying technologies are feeling the strain. Discover how new tools are overcoming these challenges.

In this white paper, discover how on-demand data warehousing allows you to undertake large-scale data analytics as and when you need it and at the price you can afford.

How are banks going to attain the flexibility, simplicity, shared services, and business and IT alignment they will need to grapple with the geometrically more complex business environment that is speeding their way? At IBM, we believe the answer is service-oriented architecture.

Increased competition and more discerning clients around the world mean it’s more important than ever to stand out in the marketplace. So, how can retail banks differentiate themselves and continue to grow?

This paper provides practical insights into global best practices and strategic benefits of core banking transformation through the lens of the CEO, COO and CIO. It illustrates the significant potential impact that core banking innovation has on bank growth, resilience and efficiency imperatives.

Based on an IBM survey of financial institutions, this paper looks at risk management from a financial perspective, focusing on sustainability of profits and the benefits of accurately linking risk to decision-making in your business strategy.

Increase the alignment between your organisation and IT by taking our free, 10 minute online assessment to establish your ITIL V3 readiness. The assessment will produce a tailored report with recommendations on how to improve your IT service provision.

Business managers now insist on understanding how their IT performance enables their business services, and performance management teams are being challenged to demonstrate their contributions to the bottom line, customer and end-user benefits, and revenue. This amounts to a new paradigm: IT2020.

This white paper introduces the use of a Business Service Platform (BSP) as the foundation of an effective BSM solution. By employing a BSP solution, the entire business uses tools that monitor, report, and manage business services.

This white paper analyses Application Lifecycle Management (ALM) challenges, especially from its process perspective. It includes agile and conventional methodologies and suggests a best-of-breed model, which is called the Next Generation Process Framework.

Today, businesses are increasingly focusing on transforming the way they operate and an effective IT infrastructure is a strategic enabler in this transformation journey.

Discover how Barclays improved operational efficiency, increased utilisation of data assets and enhanced communication via the slection of a new data modeling solution.