http://ithound.computing.co.uk/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Computing Marketing Intelligence: sample IT software directory 2009 Detailing almost 6,000 software companies, this is the most comprehensive and substantial print directory of UK software developers, manufacturers and resellers. Download free sample pages. http://ithound.computing.co.uk/ithound/view_abstract?id=1965 The fundamentals for CRM strategy success Good customer relationships continue to be an accurate measure of the success of a business. Global competition and consumer demand for high quality service have shaken up the CRM world, forcing companies to review their processes, and software suppliers to cast a critical eye over their solutions. http://ithound.computing.co.uk/ithound/view_abstract?id=1787 Search and the Value of Innovation An overview of how improved search and the ability to unlock unstructured and ad hoc knowledge within your company can allow you to create more value from existing resource. By mining the information with better and more innovative methods and tools you can create more from what you already have. http://ithound.computing.co.uk/ithound/view_abstract?id=1707 EPerfect – Total Emarketing Solution EPerfect, the perfect email marketing application, An affordable industrial grade emarketing tool that gives total transparency to the user in a secure and safe environment. http://ithound.computing.co.uk/ithound/solution_summary?id=1294 Customer Relationship Management with Microsoft Dynamics CRM Microsoft Dynamics CRM is a complete customer relationship management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales http://ithound.computing.co.uk/ithound/solution_summary?id=1109 CRM That Fits Your Business Pivotal is the only complete CRM platform and application suite that can be tailored to fit the unique requirements of every enterprise. Drive measurable results that matter with CRM that works the way you do. http://ithound.computing.co.uk/ithound/solution_summary?id=1110 CRM 3.0 for Financial Services Financial services organizations are focused on strengthening client loyalty and growing sales while increasing the efficiency of business operations. Watch an overview of how Microsoft CRM can help retain the most profitable clients http://ithound.computing.co.uk/ithound/view_abstract?id=432 How to Broaden Relationships with Clients This video shows how Microsoft Dynamics CRM is enabling H&R Block to broaden and deepen its relationship with more than 20 million clients in 11,000 offices across the U.S. In particular, you'll hear why they turned to Microsoft Dynamics CRM to create the Benefits Enrollment Network http://ithound.computing.co.uk/ithound/view_abstract?id=433 Microsoft Dynamics CRM 3.0 for Financial Services Financial services organizations are focused on strengthening client loyalty and growing sales while increasing the efficiency of business operations. With Microsoft Dynamics CRM for Financial Services you can gain competitive advantage by attracting and retaining more loyal, profitable clients. http://ithound.computing.co.uk/ithound/solution_summary?id=431 Microsoft Dynamics CRM: Web-enabled Customer Relationship Management Formerly Microsoft CRM, make informed and agile business decisions with Microsoft Dynamics CRM. Accessible from Microsoft Office Outlook and the web, Microsoft Dynamics CRM is easy to use, customise and maintain, and integrates with other business systems to grow along with your business. http://ithound.computing.co.uk/ithound/solution_summary?id=411