http://ithound.computing.co.uk/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Telecoms 2.0: Placing the customer in control This white paper from ntl:Telewest Business explores how faster network speeds have changed the telecommunications landscape and reveals how their groundbreaking customer portal gives service providers control over Next Generation Communications. http://ithound.computing.co.uk/ithound/view_abstract?id=2499 Using Online Services to Provide Know-how Direct to Clients. As the volume of legal information increases, how can law firms deliver their legal know how in a way that is easily found and can technology help? http://ithound.computing.co.uk/ithound/view_abstract?id=2385 Are Clients Manageable? Future expectations of legal services This paper from 3Kites Legal IT Consulting explores the key points raised at the Client Panel Discussion at this year's Legal Week Strategic Technology Forum. The panel of three in-house counsel covered requirements for both IT and legal services including delivery of legal services and e-billing. http://ithound.computing.co.uk/ithound/view_abstract?id=2374 Opodo increases web sales by 10% after posting the VeriSign Secured Seal. In this detailed Case study, leading travel site Opodo reveal how they they used VeriSign SSL Certificates and the VeriSign Secured Seal to inspire consumer confidence and increase conversions across their site. http://ithound.computing.co.uk/ithound/view_abstract?id=1862