http://ithound.computing.co.uk/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Implementing a Control Architecture T. Rowe Price completed a thorough review of their business in an effort to continue to reduce operational risk and handle increasing transaction volumes. The result was an ‘STP roadmap’ that sought to increase automation across functional silos. http://ithound.computing.co.uk/ithound/view_abstract?id=2511 Providing Critical Workload Autotomation Status to Support Business Service Management This white paper looks at the importance of IT service delivery and as a result IT and specifically, Operations Management, is changing it's infrastructure to focus on Business Service Management (BSM), http://ithound.computing.co.uk/ithound/view_abstract?id=1910